Client Support Centre

FAQ's

Please read our FAQ's to find the quickest answers to your questions. If you can not find the correct answer, please call our office on 1300 663 664.

Email Setup Instructions

Need to setup new email accounts to your mail program? Info Link IT makes it easy. Choose your mail program from the list below for detailed instructions in PDF Format.

Email Support

For other email issues, email support@infolinkit.com.au or call 1300 663 664

FTP Request/Domain Details

If you require FTP or Domain name details email support@infolinkit.com.au for your request.

Guide for submitting changes to your website

This has been put together to help you keep costs down for your website by streamlining the process of making changes and alterations to your website.

Download and fax back to us the Info Link IT Work Request Form which can be found below. If you do not have access to a fax machine, you will need to email changes to changes@infolinkit.com.au
If major text changes need to be made, the text should be emailed and either included in the body of the email or sent as an attachment as a Word or Excel document.
When faxing changes to Info Link IT, the page requiring changes should be printed out and the changes clearly marked in pen.

Info Link IT Work Request Form

Info Link IT required a Work Request for be complete so changes can be carried out to your website. Please download our Info Link IT Work Request Form and fax to 1300 663 664. Alternatively if you do not have access to a fax, email to changes@infolinkit.com.au